What Our Customers Say

“Extremely happy with the care that has been given to my fur baby Rylee. She is more than a pet to me, she is my family and I am blessed to have people take such good care of her. I would highly recommend them anytime. And Rylee has had some big surgeries well at least big to me and the Doctors have checkup up on her along with Courtney who works there, asking how Rylee is acting and even allowing me to send pictures of Rylee when I think something looks wrong, even when they are closed for the day. So thankful! Again thank you guys so much! Amazing people you all are!”

Chassidy Kendall

“We love this place, they welcomed us with opened arms when we moved to Des Moines a year ago and we couldn’t be happier with their treatment of our animals.”

Jenelle Jensen

“The staff at Family Pet have been very conscientious in the treatment and care of my pets. I highly recommend them.”

Larry Nelson

“Very efficient and caring clinic.”

Dian Krell

“I can’t say enough about Dr. Jen and her entire staff. This is the best experience in Vetinary care that we have ever received. Our dog became paralized through a back injury and Dr. Jen convinced us to treat her with acupuncture and laser treatments. She recovered from this injury and is able to lead a normal life with the full use of her legs. During this entire process I feel Dr. Jen and her staff cared for our dog like she was their own pet.”

Larry Angaran

“Very professional and responsive. Always get answers to my questions. Very sensitive to my concerns and needs. When we euthanized our dog one year ago; the experience was very sensitively handled – from discussions to help us make the decidion – to the actual euthanization. The Doctors and staff were very sensitive; which helped us significantly in dealing with this loss.”

Chris Lewis

“Very friendly and knowledgeable staff.”

Marian and Brad White

“Everyone at Family Pet is very friendly and down to earth. The Doctors take the time to listen to and answer our questions regarding our pet’s care. We have not had to worry about surprise fees when we come in. They are honest and fair with their pricing.”

Stephanie Collins

“The Canine Queens have received excellent care from the Doctors and her staff. They have had their lab work and vaccinations, dental work and grooming at Family Pet in West Des Moines. The staff is knowledgeable and professional and I am confident that my little ladies receive the best possible care!”

Anne Boal

“Courteous, professional, and gentle. My cat has never been this relaxed at the vet. I'm recommending to anyone close to Norwalk to come here!”

Hero Brys

“The staff is very friendly and great with our Rosie. We've seen several doctors at the Norwalk and West Des Moines locations, and they give the best care to Rosie.”

Michelle Tolly

“We love everyone at Norwalk family pet! They are all so great we use them for grooming too and our puppy Odin is always excited to go in. So much so he waits at the door when Dr.Ryan leaves the room.”

Amanda Hollinger

“Originally there due to an injury and they were close by. Received the utmost care. Although had to be referred on due to orthopedic surgery, they helped with an ear infection. I have now decided to make this my regular clinic. All staff and the doctor show how much they care for animals. My dog, Misty, liked everyone there. They educate you on necessary shots but do not pressure you into anything.”

Dudney Trucking

“They do a great job as a No Fear clinic. My dog is super jumpy and they work extra hard to let her be herself and not make her be held down. I'm very impressed with their care.”

Sandi Robbins

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“If you're looking for a great vet clinic and a fantastic staff. Family Pet Vet Center is the place to be. Your pets will be treated like family!”

Jeff Jennings

“Great with animals”

Jeff Phipps

“Courteous, professional, and gentle. My cat has never been this relaxed at the vet. I'm recommending to anyone close to Norwalk to come here!”

Hero Brys

“These folks are the best... So far. They assisted us with an animal emergency when we didn't have time to go to our normal vet. The staff was awesome with my less that perfect. I'll be bringing our second dog there for her next scheduled visit.”

J Indigo

“Thanks! We appreciate your rating.”

Nick Janssen