I have brought my dog here two times in an emergency, as they are partnered with my vet clinic in norwalk, and they have got me in immediately to examine my dog both times even if they are about to close. They treated me with the utmost respect and took care of me right away. My dog is my life and I’ve had her for 13 years. So anyone who is willing to get me in at anytime for my baby is 100% in my book. Thank you for being so wonderful. Bentley thanks you too!
Extremely happy with the care that has been given to my fur baby Rylee. She is more than a pet to me, she is my family and I am blessed to have people take such good care of her. I would highly recommend them anytime. And Rylee has had some big surgeries well at least big to me and Dr. Jen has checked up on her along with Courtney who works there, asking how Rylee is acting and even allowing me to send pictures of Rylee when I think something looks wrong, even when they are closed for the day. So thankful! Again thank you guys so much! Amazing people you all are!
We would like to thank Dr. Tim and the entire staff at the South office for the excellent and loving care that was given to our kitty,Gentleman Jinx..He was a very sick kitty and he is now back at home with his feline brother Snickers and his canine sister Bella.
We love this place, they welcomed us with opened arms when we moved to Des Moines a year ago and we couldn’t be happier with their treatment of our animals.
The staff at Family Pet have been very conscientious in the treatment and care of my pets. I highly recommend them.
Dr Jen is amazing. She is always willing to see my rabbit, Cooper. She spends as much time with me as I need her to, always answering all my questions (no matter how ridiculous they might be) and making sure I fully understand what is going on with Cooper. The staff are all so nice and remember me and Cooper when we come in. I always feel like I am leaving Cooper in good hands when I take him to Family Pet Vet Ctr. Thank you to all for the caring and support you provide both the animals and their humans! 🙂
Very efficient and caring clinic.
The staff is great here! Very personable!
I can’t say enough about Dr. Jen and her entire staff. This is the best experience in Vetinary care that we have ever received. Our dog became paralized through a back injury and Dr. Jen convinced us to treat her with acupuncture and laser treatments. She recovered from this injury and is able to lead a normal life with the full use of her legs. During this entire process I feel Dr. Jen and her staff cared for our dog like she was their own pet.
Our experience with Family Pet Veterinary Center has always been very good. Dr. Jen and the entire staff is exceptional in their knowledge and compassion. I feel they always go the extra mile in order insure that our pets are happy and healthy. All of the staff are very competent and caring.
If you want your pet treated by the best Doctors and the most attentive staff you need to bring your pet to Familty Vet. We take our cats to Family Pet Center not only for the excellent care but for how the entire staff make us feel that our pets are very special. They really care!
Very professional and responsive. Always get answers to my questions. Very sensitive to my concerns and needs. When we euthanized our dog one year ago; the experience was very sensitively handled – from discussions to help us make the decidion – to the actual euthanization. Dr. Jenn and her staff were very sensitive; which helped us significantly in dealing with this loss
Very friendly and knowledgeable staff.
The staff at Family Pet are very friendly and have been very conscientious in the treatment and care of my pets. I recommend them highly.
Everyone at Family Pet is very friendly and down to earth. Dr. Jen takes the time to listen to and answer our questions regarding our pet’s care. We have not had to worry about surprise fees when we come in. They are honest and fair with their pricing.
The Canine Queens have received excellent care from Dr. Jen and her staff. They have had their lab work and vaccinations, dental work and grooming at Family Pet in West Des Moines. The staff is knowledgeable and professional and I am confident that my little ladies receive the best possible care!